誠佑科技股份有限公司 Besdon Technology Corp.

                   -如何購買-

影片介紹

                   -如何購買-

 

                   -如何購買-

                   -如何購買-

TROUBLE SHOOTING /疑難排解

 

  A). Windows 7, 8 operating system  作業系統是Windows 7, 8     

A1). The display screen becomes white after executing the software

     軟體執行後,顯示器呈現白色螢幕

 

This problem is caused that the driver of graphics card or chipset of the computer is not installed.  It usually happens after the operating system is renewed to Windows 7, or 8.  Please refer to the attachment 1 of [Graphics driver update] to install the driver.

原因是電腦的顯示卡或顯示晶片的驅動程式尚未安裝,通常是在電腦的作業系統更新成Windows 7或 8 後發生! 請參考附件1[Graphics driver update]的說明進行更新。

You may execute this program in compatibility mode for Windows XP as the setting outlined in Fig. 1, but some functions may not work well.

您可以依據以下第1圖的方法,設定在Windows XP相容模式下使用本軟體,但是部份功能可能無法正常運作。

 

a).

Click right button of mouse and select [Properties]

以滑鼠右鍵點選軟體圖示,選擇[內容]

 

b). 

Select [Compatibility] and mark [Windows XP]

點選[相容性],勾選 Windows XP

 

Fig. 1 Setting of compatibility mode for Windows XP

第1圖  Windows XP相容模式設定

 

 

A2). The software can’t be started  / 軟體無法啟動
 
 Please execute this program in compatibility mode for Windows XP as the setting outlined in Fig. 1. 
 
請依據上述第1圖的方法,設定在Windows XP相容模式下使用本軟體。
 
B). Windows VISTA system  作業系統是Windows VISTA 
 
Please execute this program in compatibility mode for Windows XP as the setting outlined in Fig. 1. 
 
針對Windows Vista的作業系統,請依據上述第1圖的方法,設定在Windows XP相容模式下使用本軟體。
 
C). Windows XP operating system  /作業系統是Windows XP 
 
The software can’t be started, and computer recommends to re-install the software.
 
軟體無法啟動,電腦建議重新安裝軟體
 
    C1). Update the file of [NET framework]   更新[NET framework] 檔案
   
a). Check the Version of Windows XP   檢查Windows XP的版本
 
Click [my computer] by right button of mouse, and select [Properties] to check the version of Windows XP.
 
      用滑鼠右鍵點選[我的電腦],然後點選[內容],檢查Windows XP的版本。
   
b). Download and update the file   下載並更新檔案
 
   * NET Framework 3.5 : for Service Pack 2 (SP2)    SP2 版本
 
 
   * NET Framework 4  : for Service Pack 3 (SP3)      SP3 版本
   
 
 
C2). Update the file of [C++ 2008]   更新[C++ 2008 ]檔
 
Download and install [Microsoft Visual C++ 2008] redistributable Package (x86)  
 
下載並安裝[Microsoft Visual C++ 2008]可轉散發套件(x86)
 

http://www.microsoft.com/download/details.aspx?id=29

 

                               

 

Attachment 1: Graphic Drivers Update / 附件 1 
 
Step A: Confirm the right model of graphic devices
 
確認顯示卡或顯示晶片的型號
 
Please go ahead to step B if you already know the right model of the video card or graphic processors of your computer. 
 
若是您已經知道電腦內部的顯示卡或顯示晶片的型號,請直接跳至步驟 B。
 
1). Please copy the folder [aida64extreme320] from CD to the desktop of your computer.  Then, run [aida64.exe] file inside the folder to diagnose your computer.  It’s a 30-day trial version downloaded from AIDA64. 
 
請複製光碟片內的資料夾[aida64extreme320] 至您電腦的桌面,然後執行資料夾內的[aida64.exe] 檔案以診斷您的電腦。該檔案是由AIDA64下載的30天試用版本。 
 
2). Check the operating system
 
   檢查作業系統
 
3). Check model of graphic devices from [GPU] under [Display] category.  
    AMD, NVIDIA , INTEL are popular brands.
 
  在[顯示]的目錄下,勾選[GPU] ,檢查顯示卡的型號
  AMD, NVIDIA, INTEL 是比較常見的廠牌。
 
 
If the model starts with INTEL, please furthermore select [Chip sets] under [Mother Board] category as shown below.  
如果型的開頭是INTEL,請另在[主機板]的目錄下勾選[晶片組],如下圖所示。

 

4). Check [OpenGL] under [Display] category for graphic support. 
 
   在[顯示]的目錄下,勾選[OpenGL] ,檢查圖形支援能力。
 
Step B: Download and install the driver for graphic device

顯示卡或顯示晶片的驅動程式下載及安裝

1). Please go to the official website of the graphic device makers to download and install the applicable drivers.   

  請至顯示卡或顯示晶片的官方網站,下載及安裝適用的驅動程式。

AMD:    http://support.amd.com/en-us/download

NVIDIA:  http://www.geforce.com.tw/drivers

INTEL:   https://downloadcenter.intel.com

 

2). Run [aida64.exe], and check [OpenGL] under [Display] category to check graphic support.  

  執行[aida64.exe],在[顯示]的目錄下,勾選[OpenGL],檢查圖形支援能力。